Sun, Aug 20, 2017 | updated 08:20 AM IST

Zomato gets personal with Helpchat

Updated: Jul 13, 2016 14:13 IST      
Zomato gets personal with Helpchat

New Delhi, July 13 (ANI): India's biggest personal assistant app Helpchat has partnered with Zomato, the country's leading restaurant discovery and food delivery platform, to make the food ordering experience simpler and faster for consumers.

Through this partnership, Helpchat has integrated Zomato directly into their app. Users are now able to search for, and order food online via Zomato from within the Helpchat app.

Helpchat personalizes the experience for its users, by understanding the user's intent and helps them

in completing the transaction right from the app.

For instance, it will contextually surface the food card besides the Match Score when users intent to order food is very high. Helpchat has passed on over 1,500 orders a day during peak times in June to Zomato.

Food orders on Helpchat powered by Zomato have typically doubled on days when there is an important event like cricket match.

With this partnership, Helpchat has come closer to its objective of being a personal assistant app that will help in fulfilling diverse set of needs for users.

"Through API integrations with leading businesses, we are fulfilling our promise of being the ultimate personal assistant for all our users. Helpchat users can now discover new restaurants, as well as order food based on their preferences using our one-stop app," said CEO and Founder Helpchat, Ankur Singla.

"Going forward, we will be looking at on-boarding many more curated partners to enhance the bouquet of offerings for our customers. These users ordering food have very high cross-category usage pattern as well. We've seen close to 60 percent of them taking cab rides and 80 percent of them doing Recharge on our platform," added Ankur Singla.

On the other hand, SVP Growth Zomato, Pramod Rao said, "We are excited to partner with Helpchat and enable online food ordering on their platform. Our vision is to help users access restaurant information, and convenience services such as online ordering across platforms and channels, and it is great to see the adoption the integration is seeing, through the Helpchat app."

With this partnership Helpchat will be able to anticipate users' food-related needs and will suggest the best places to eat and help them in ordering food based on personal preferences. (ANI)

RBI Governor urges time-bound resolution of stressed assets

Updated: Aug 19, 2017 15:45 IST     

New Delhi [India], Aug 19 (ANI): Reserve Bank of India (RBI) Governor Urjit Patel on Saturday noted that given the current position of public sector banks, time-bound resolution of stressed assets is crucial, in order to facilitate resolution of stressed assets and reallocate capital.

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New Delhi [India], Aug.19 (ANI): Baldeo Bhai Sharma, Chairman, National Book Trust (NBT), today underlined the importance of nurturing creativity and innovation in children at an early age for the economic and spiritual development of the nation.

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E-Commerce industry risk review by Alea Consulting

Updated: Aug 19, 2017 15:05 IST     

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Adarsh Credit Co-operative Society ties up with Oppo Mobiles

Updated: Aug 19, 2017 14:46 IST     

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Kutchina Foundation celebrates Annual Day

Updated: Aug 19, 2017 14:45 IST     

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RBI introduces new Rs. 50 notes in Mahatma Gandhi series

Updated: Aug 18, 2017 19:14 IST     

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Updated: Aug 18, 2017 15:38 IST     

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Kerala Tourism organizes a roadshow in Gurugram

Updated: Aug 18, 2017 13:54 IST     

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