Tue, Aug 22, 2017 | updated 07:09 AM IST

Ameyo Emerge announces transition to Microsoft Azure platform

Updated: Jul 13, 2016 17:07 IST      
Ameyo Emerge announces transition to Microsoft Azure platform

New Delhi, July 13 (ANI): Ameyo Emerge, a cloud based contact centre software built on the award winning platform Ameyo; has migrated to Microsoft Azure to enhance its customer service capabilities.

With this, Ameyo, which accounts for a significant market share in the APAC region, is aiming for a dominant position in the rapidly emerging space with its SaaS based customer support offering through Ameyo Emerge.

Ameyo Emerge helps businesses improve their customer experience across multiple channels such as voice, e-mail, chat, social media and SMS. Managing and growing these multiple platforms would have required significant investments in both CAPEX and OPEX.

By migrating to Microsoft cloud, Ameyo Emerge will not only enable faster deployment but also reduce cost of ownership while enhancing scalability and supervision irrespective of location.

"We are committed towards enabling our customers with modern capabilities to scale-up and remain competitive in a dynamic business environment. The availability of Ameyo Emerge on Microsoft Azure reiterates our efforts in realizing the same. It will equip us in building a process-driven and technology-driven business model," said CEO Ameyo Emerge, Bishal Lachhiramka.

Ameyo's omni-channel strategy reduces an organization's customer support budget by up to 30 percent. Alongside guaranteed uptime on the cloud infrastructure for business continuity, Microsoft Azure will empower Ameyo Emerge to build applications at a faster rate, thus reducing time to market.

"Cloud is enabling businesses across sizes and verticals to increase business growth and create seamless customer experience across channels. With Microsoft Azure, we are happy to provide Ameyo Emerge the hyper-scalability and flexibility required to offer newer, richer, timely and secure experiences, perfectly suited to meet the specific business needs," said Director - Independent Software Vendor Programs Microsoft India, Harish Vaidyanathan.

Ameyo has already been successful in strengthening its global presence in the emerging as well as developed markets. The integration of its cloud variant ' Ameyo Emerge' with Microsoft Azure will further enhance the organization's market presence.

Microsoft Azure is an open and flexible cloud platform that enables customers to quickly build, deploy and manage applications across a global network of Microsoft-managed data centres.

The platform today hosts large-scale mission-critical applications for businesses across verticals, with seamless integration with existing infrastructure and financially backed SLAs. (ANI)

Mumbai (Maharashtra) [India], August 21 (ANI): Ahead of the bank strike to be held on Tuesday, Vice President of the National Organization of Bank Workers, Ashwani Rana said the government should take responsibility of any inconvenience caused to customers due to the non-operation of banks on account of the strike.

Full Story >>

New Delhi [India], August 21 (ANI-BusinessWire India): Gemological Institute of America (GIA), in collaboration with the Maharshi Karve Stree Shikshan Samstha (MKSSS), Pune, presented skill-enhancement training programmes, Applied Jewelry Professional (AJP) and SWIFT Jewellery Design, to 51 students. This training, supported by GIA's endowment fund, concluded with a graduation ceremony for the students on August 17 at the MKSSS Campus.

Full Story >>

New Delhi [India], August 21 (ANI-BusinessWire India): Witnessing an increase in demand for the ready to move in apartments post the successful implementation of the Goods and Services Tax (GST) and RERA Act, Tata Housing - India's leading real estate development company on Monday launched 'Move in India', a nation-wide campaign that will offer a 24 months assured rental on its projects across the country.

Full Story >>

Bengaluru (Karnataka) [India], Aug 21 (ANI): Samsung India has collaborated with the Government of Karnataka for a notebook donation drive to extend its support to students from government schools across Bengaluru, Kolar and Mulbaghal districts in the state.

Full Story >>

New Delhi [India], August 21 (ANI-NewsVoir): The Lottery Bachao Mahakruti Samiti, an association representing stake-holders in the online lottery business across Maharashtra has appealed to the central government to reconsider a levy of 28 percent Goods and Services Tax (GST) on lottery prize money, the highest tax slab under the tax regime.

Full Story >>

New Delhi [India], August 21 (ANI-NewsVoir): Paisabazaar.com, India's No. 1 loans and cards marketplace on Monday announced that it disbursed unsecured loans to 244 cities and towns across India last month.

Full Story >>

New Delhi [India], Aug 21 (ANI-BusinessWireIndia): Ahead of the festive season, OnePlus announces OnePlus Super Seller Week on Amazon from 21st to 25th August, 2017 with exciting offers on OnePlus 5 and OnePlus 3T. During this week, the new variant of OnePlus 5 also went live, giving the fans of Slate Graycolor, more options. OnePlus 5 Slate Gray is now available for purchase in 8GB + 128 GB version for Rs. 37,999 on Amazon.in and oneplusstore.in.

Full Story >>

New Delhi [India], August 21 (ANI): In a bid to augment financial inclusion in India, fintech startup LoanAdda on Monday announced the launch of LoanSwift, enabling the firm to analyse vast amounts of non-traditional credit data to increase loan approval rates and reduce the risk of credit decisions.

Full Story >>

New Delhi [India], Aug 21 (ANI): In line with the company's continued efforts to strengthen and professionalize its management for achieving accelerated growth and business excellence, Intex Technologies, one of the leading consumer electronics major, has appointed Rumpa Roy as Head of Business Excellence.

Full Story >>

New Delhi [India], August 20 (ANI): In a move to bring home-buyers and banks in the real estate sector at par, the ASSOCHAM urged the government, National Company Law Tribunal (NCLT) and the Insolvency and Bankruptcy Board of India to chalk out a separate carve-out for those stuck in the incomplete construction and introduce a presidential ordinance to eradicate legal hurdles immediately, if any.

Full Story >>

RBI Governor urges time-bound resolution of stressed assets

Updated: Aug 19, 2017 15:45 IST     

New Delhi [India], Aug 19 (ANI): Reserve Bank of India (RBI) Governor Urjit Patel on Saturday noted that given the current position of public sector banks, time-bound resolution of stressed assets is crucial, in order to facilitate resolution of stressed assets and reallocate capital.

Full Story >>

New Delhi [India], Aug.19 (ANI): Baldeo Bhai Sharma, Chairman, National Book Trust (NBT), today underlined the importance of nurturing creativity and innovation in children at an early age for the economic and spiritual development of the nation.

Full Story >>

E-Commerce industry risk review by Alea Consulting

Updated: Aug 19, 2017 15:05 IST     

New Delhi [India], August 19 (ANI-NewsVoir): In India, eCommerce accounts for 1.5 percent of India's GDP, and is likely to reach 2.5 percent by 2030. In 2016 the sector grew by 55 percent to USD 16 billion. With the increase in internet users, Indian e-Commerce industry is poised to surpass the United States and become second largest in the world, after China, by 2034.

Full Story >>

Adarsh Credit Co-operative Society ties up with Oppo Mobiles

Updated: Aug 19, 2017 14:46 IST     

New Delhi [India], August 19 (ANI-NewsVoir): Adarsh Credit Co-operative Society Ltd. tied up with OPPO mobile company for providing financial services for its advisors which will help them in providing better services through Adarsh mobile money application. The tie-up of this kind is for the first time in the co-operative sector which will help in accelerating financial inclusion in the country.

Full Story >>

Kutchina Foundation celebrates Annual Day

Updated: Aug 19, 2017 14:45 IST     

New Delhi [India], August 19 (ANI-NewsVoir): Kutchina Foundation celebrated its annual day to commemorate the outstanding contributions and efforts by the existing Krritikas in bringing about a social impact and change in the society and to introduce the new Krritikas who have been identified to be offered fellowship for their respective projects under Kutchina Krritika - an initiative to identify woman change-makers and support them. The women identified under this initiative are called 'Krritikas' as it stands for a group of stars (female Nakshatras) also known as the "Stars of Fire" and is related to a commander, foster mother, luster, glow of power, physical and creative force.

Full Story >>

New Delhi [India], Aug.19 (ANI): The Global Business Travel Association (GBTA),the voice of the global business travel industry, kicked off GBTA Conference 2017 New Delhi on Friday as part of its India Conference Series 2017.

Full Story >>

New Delhi [India], Aug 18 (ANI): The Ministry of Finance on Friday released a clarification regarding the number of taxpayers that have been added after demonetization.

Full Story >>

New Delhi [India], Aug 18 (ANI): Celebrating the occasion of world Entrepreneurship Day, ASSOCHAM (Associated Chambers of Commerce and Industry of India) on Friday bestowed Mobikwik co-founder Upasana Taku with the 'Best Woman Entrepreneur Award 2017' in the national capital.

Full Story >>

RBI introduces new Rs. 50 notes in Mahatma Gandhi series

Updated: Aug 18, 2017 19:14 IST     

New Delhi [India], Aug 18 (ANI): The Reserve Bank of India (RBI) on Friday announced circulation of new currency denomination of Rs. 50 banknotes in the Mahatma Gandhi (New) Series.

Full Story >>

New Delhi [India], Aug 18 (ANI-NewsVoir): Eminent artist, philanthropist and award winning sculptor Rouble Nagi is looking forward to welcoming and hosting international Bahraini artist from Bahrain over an evening at a multi-cultural arty affair connecting creative enthusiasts from India and Bahrain through an unparalleled programme of artist interventions.

Full Story >>