Lanxess workforce will be supported by a multi-lingual artificial intelligence powered service desk
Lanxess workforce will be supported by a multi-lingual artificial intelligence powered service desk

Infosys signs long-term pact with German specialty major Lanxess

ANI | Updated: Jul 20, 2020 14:41 IST


Bengaluru (Karnataka) India, July 20 (ANI): IT software major Infosys on Monday announced a long-term partnership with German specialty chemicals company Lanxess to enable its global workforce spread across 33 countries with a secure and fully managed modern workplace.
Lanxess manufactures chemical intermediates, additives and specialty chemicals. Its workforce will be supported by a multi-lingual artificial intelligence-powered service desk operating from India and Europe.
Infosys did not give the value of the contract but said it will transform Lanxess with a future-ready end-user IT landscape over the course of the partnership.

"In today's world, digital workplace as a service is becoming increasingly relevant for all our clients'
transformation journeys and we are glad to be partnering with Lanxess to enable its transition to a modern digital workplace," said Jasmeet Singh, Infosys Executive Vice President and Global Head of Manufacturing.
"This partnership will deliver next-gen service operations with self-heal, self-help and automation-driven solutions," he said in a statement. (ANI)

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