Northeast Frontier Railway trains get ‘Train Captains’ as single point contact person

Updated:7 months ago IST

Siliguri (West Bengal), Jun 24 (ANI): New Jalpaiguri-Howrah Shatabdi Express and the famous Toy Train of Darjeeling Himalayan Railways (DHR) became the first trains in Northeast Frontier Railway to get Train Captains. The next train to receive this on-board service will be New Jalpaiguri Junction-Sealdah, Darjeeling Mail. The service is said to start all-across the country after Railway Ministry said a single point contact person would be assigned to Railways for the passengers. The appointed Train Captain will be in-charge of all responsibilities of the train, ensuring passenger amenities including availability of water, cleanliness of coaches, toilets, working of electrical fittings such fan, light, mobile charging points. His responsibilities will also extend to ensure necessary action to redress the problems of passengers.

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