Japanese retail chain Bic Camera hires foreign staff for consumers’ convenience

Updated:12 months ago IST

Tokyo (Japan), Jan 25 (ANI): Japan’s inbound tourism has been increasing every year, causing it to begin strengthening the approach towards handling the larger numbers of visitors expected while heading into the Tokyo Olympic Games in 2020. “BIC CAMERA” one of Japan's leading consumer electronics retailers is employing much foreign staff. As in the retail industry and the service industry, additional hospitality and services are necessary to allow the foreign tourists to fully enjoy the sightseeing and shopping experiences. One important factor is to overcome the language barrier that the foreign visitors may face inJapan. Many of the foreign staff who works in "BIC CAMERA" has decided to works there because they had experienced the feelings of enjoyment and reward of working in the customer service sector when they worked in part-time jobs in the service industry while studying in Japan. "BIC CAMERA" has staff from eight different countries, such as China, Vietnam, and Thailand. They are always outstanding in their hospitality, and it is possible for foreign tourists to communicate in their native tongue and in Japanese. As for the Foreign staff they can also experience and learn the hospitality of Japan. The hospitality of the foreign staff is receiving high praise from tourists. Responding to foreign customers in their native tongue is becoming a big reason for the increase in Japanese tourism.

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